Self Serve Lumber IT Support Portal

Error When Trying to Print Bin Labels \ Error Opening Template

If you're having issue trying to print labels and you're getting this error:

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This usually means that you're not connected to the L:\ drive. However, this can also be a simple fluke. Here are some things you can try.

First you should COMPLETELY close out the bin label printing app.

1. Verify that you have an internet connection by just navigating to any website.

If you don't have any internet at all, then contact I.T. immediately. (However, if you're viewing this article right now, then this likely isn't your issue.

2. If you were able to browse the web a little without any issues, then try navigating to the L:\ drive. If you make it to the L:\ drive without issue, then you can at this point try re-opening the bin label printing app and try again to print labels.

3. You get the blow error when navigating to the L:\ drive:

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This is typically because you're password has expire. You can follow the steps in another article to reset your password.

  1. Ithaca Store
    24 October, 2023

    the paint computer printer is not working. I have already unplugged the cords and plugged them back in.